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HomeTag "farrier customer service"

Case Study – Horse with Low Ringbone

Oct 27, 2016 by Jake Butler Category: Anatomy, Conformation, Farrier training, Horse Care, Horse Foot Care, Veterinary Care 0 comments Tags: competency in equine foot care, DBE Continuing Farrier Education, equine foot care, exostosis, farrier customer service, Farrier School, fractured extensor process, fractured P3, hoof care, Horseshoeing School, how to shoe a horse, Jake Butler, low ringbone, radiograph, ringbone

  Farriers are presented with different horse feet scenarios.  Often these come as a last resort from horse owners.  This was a horse that was injured 4 months ago.  The owner was not sure how the horse injured himself.  There is a bulge at the coronary band and the right front foot is beginning to […]

Caring for Older Horses

Mar 09, 2015 by Butler2318 Category: Best Business Practices, Customer Service, Equine Soundness, Farrier training, Horse Care, Horse Owner Tips 0 comments Tags: Butler farrier schools, Butler horseshoeing schools, competency in equine foot care, farrier customer service, hoof care for older horses, horse owner guide, horseshoeing business tips

The average life expectancy of a horse is around twenty-five or thirty years of age. One year of horse age is comparable to 3 years of human age. In other words a 25 year old horse would be comparable to a 75 year old human and a 30 year old horse would be comparable to a 90 year old human.

Essential Anatomy Kit

Jan 30, 2015 by Butler2318 Category: Anatomy, Customer Service, Essential Anatomy Kit, Farrier training, Horse Foot Care, Horseshoeing 0 comments Tags: Butler farrier schools, Butler horseshoeing schools, DBE Continuing Farrier Education, Essential Anatomy Kit, farrier customer service, Farrier purchases, Horse Foot Care, horse foot care tips

In the mid 70s, Dr. Doug Butler went to Cornell University to get an advanced degree because he wanted to further his understanding of the horse.

The Talent Code

Aug 30, 2011 by Butler2318 Category: Best Business Practices, Farrier Careers, Farrier training, Horse Foot Care, Horseshoeing 0 comments Tags: Butler farrier schools, competency in equine foot care, Doug Butler, Farrier choices, farrier customer service, horseshoer competency

I believe one of the main reasons we hear so much criticism of the lack of farrier skills today is due to a lack of long-term commitment to skill mastery. It seems that many people only want to put in the minimum effort needed to graduate from a farrier school or to make a living. […]

Major Challenges Confronting Today’s Farrier

May 20, 2011 by Butler2318 Category: Best Business Practices, Customer Service, Farrier Careers, Farrier training 0 comments Tags: basic farrier training, Butler horseshoeing schools, farrier careers, Farrier choices, farrier customer service, small business marketing tips

It’s important to realize that our present situation is a result of our past activities and decisions regarding the challenges that confront us. Many people tend to focus on the past instead of the future. They think about what could have been or should have been. Because they spend their present in the past, they […]

The Future of the Hoof Care Industry – a Mixture of Good News and Bad News

Aug 23, 2010 by Butler2318 Category: Best Business Practices, Farrier training, Horse Care, Horse Foot Care, Horse Owner Tips, Horseshoeing, Veterinary Care 0 comments Tags: basic farrier training, Butler farrier schools, equine foot care, farrier customer service, small business marketing tips

The future will bring the foot care industry a combination of good news and bad news. The good news is that farrier communication will be better and easier. Publications, the internet, conventions, summits, sponsored clinics and general sharing of knowledge make learning faster and easier. The bad news is that unsound ideas will be spread […]

Farrier Competency for Horse Owners by Doug Butler

Jun 15, 2010 by Butler2318 Category: Best Business Practices, Customer Service, Farrier Careers, Horse Foot Care, Horseshoeing 0 comments Tags: Farrier choices, farrier customer service, horse owner guide, horseshoer competency, small business marketing tips

I’m often asked how I would define farrier competency. “What should a competent farrier look like?” “How will I know one when I see one?” In the British Isles, they would call such a person “a qualified farrier.” The way a person starts out is generally the way he or she ends up. Attitude is […]

Farrier Competency for Farriers by Doug Butler

Jun 08, 2010 by Butler2318 Category: Best Business Practices, Customer Service, Farrier Careers, Horse Foot Care, Horseshoeing 6 comments Tags: DBE Continuing Farrier Education, farrier customer service, horseshoeing business tips, professional farrier, small business marketing tips

Farrier work is a craft skill. It takes many years to master any craft. Farrier school is only the beginning. You must study and practice to become competent. You must train your eyes, your brain, and your motor nerves and muscles to do this precision work. You must obtain the knowledge and develop the skills […]

The “Shoeless Experiment” Cripples Horses by Doug Butler

Mar 26, 2010 by Butler2318 Category: Customer Service, Equine Soundness, Horse Foot Care, Horse Owner Tips, Horseshoeing 21 comments Tags: barefoot trimming, competency in equine foot care, equine foot care, farrier customer service, horse foot care tips

More than one hundred years ago farriers were confronted with the same problems as farriers are facing today. The “shoeless experiment” was then proposed as a one size fits all solution by “the barefoot people.” (See page 2 of William Hunting’s, The Art of Horseshoeing, published by W. R. Jenkins in New York, in 1898). […]

Have you thanked your farrier and others of value in your lives?

Feb 13, 2010 by Butler2318 Category: Best Business Practices, Horse Foot Care, Horseshoeing 0 comments Tags: Farrier choices, farrier customer service, small business marketing tips

No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude.             –Alfred North Whitehead We have several notable holidays in the United States.  Valentine’s Day is one of them!  Not only is it a good time to communicate with loved ones, family members […]

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