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HomeTag "farrier customer service"

Learn the Basics

Jan 16, 2020 by Doug Butler Category: Best Business Practices, Farrier training 0 comments Tags: basic farrier training, Butler farrier schools, Butler horseshoeing schools, Butler Professional Farrier School, DBE Continuing Farrier Education, farrier careers, farrier customer service, horseshoeing business tips, Horseshoeing School, ways to make money with horses

To be successful, you have to do the right things.  Education is required to learn the right things.  When you are a teacher, the greatest pay you can receive is to see your students succeed. Basic farrier skill training is still in great demand.  It appears that many today have gotten away from perfecting basic skills […]

Caring for Customers

Aug 01, 2019 by Pete Butler Category: Customer Service 0 comments Tags: basic farrier training, Butler farrier schools, Butler Professional Farrier School, DBE Continuing Farrier Education, farrier careers, farrier customer service, horseshoeing business tips, small business marketing tips

Shoeing horses is not just about taking care of horses. We need to take care of the owners too. Sometimes we forget that the customer is the owner and not the horse! On occasion, someone will call and say, “I want to change my career. I think I’d like to get into the farrier business […]

What Do You Expect?

Mar 28, 2019 by Doug Butler Category: Best Business Practices, Customer Service, Farrier training 0 comments Tags: Butler farrier schools, Butler horseshoeing schools, Butler Professional Farrier School, DBE Continuing Farrier Education, Doug Butler, farrier customer service, horse owner guide, small business marketing tips

What should horse owners expect from their farrier? You, the horse owner, have a right to expect a well-trained and experienced professional to care for your valuable horse(s).Unfortunately, some farriers short-change their education by not acquiring a firm foundation of basic knowledge about their craft. Even those who make the sacrifice to attend a school […]

Liability Protection

Jan 24, 2019 by Doug Butler Category: Best Business Practices, Farrier Careers 0 comments Tags: basic farrier training, Butler farrier schools, Butler Professional Farrier School, farrier careers, farrier customer service, Farrier purchases, ways to make money with horses

Professional farriers demonstrate their work is a legitimate business by incorporating and following tax laws. As the business grows, farriers should take time to work on the business and not just in the business. They must protect their hard-earned income. This includes obtaining protective insurance and understanding exactly what is covered. Do you have business […]

Happy National Horse Day

Dec 13, 2018 by Pete Butler Category: Current Events, Horse Care, Horse Foot Care 0 comments Tags: basic farrier training, Butler farrier schools, Butler horseshoeing schools, current events, DBE Continuing Farrier Education, farrier customer service, Horse Foot Care, individual horse care

National Day of the Horse is observed every year on December 13. On November 18, 2004, United States Senate Resolution 452 recognized December 13 as the National Day of the Horse. The purpose of the day is to “encourage people of the United States to be mindful of the contribution of horses to the economy, history […]

Giving Thanks

Nov 21, 2018 by Pete Butler Category: Current Events, Customer Service 0 comments Tags: basic farrier training, Butler horseshoeing schools, Butler Professional Farrier School, DBE Continuing Farrier Education, farrier customer service, Horse Foot Care

Happy Thanksgiving!  Not only is this a good time to communicate with loved ones, family members and friends but also to thank others who have been influential in your life.  Take time to call or write a note of appreciation! We recommend you send thank you cards to your clients to show your gratitude for […]

The Client/Farrier Relationship

Oct 11, 2018 by Pete Butler Category: Best Business Practices, Customer Service, Farrier Careers 0 comments Tags: Butler Professional Farrier School, DBE Continuing Farrier Education, equine foot care, farrier careers, farrier customer service, horse careers, horse owner guide, individual horse care

Ask a dissatisfied horse owner what their biggest frustration is about their farrier and you might get an extensive list. Ask an unhappy farrier what their biggest frustration is about their clients and you might hear an even longer list. Occasionally, farriers and horse owners don’t see eye-to-eye and it can be an aggravating experience […]

Equine Stifle Model

Sep 13, 2018 by Pete Butler Category: Anatomy, Essential Anatomy Kit, Veterinary Care 0 comments Tags: anatomy, basic farrier training, Butler farrier schools, Butler horseshoeing schools, Butler Professional Farrier School, Essential Anatomy Kit, farrier customer service, horse care tips, Horse Foot Care, stifle, veterinary care

Few anatomical structures of the horse are as fascinating as the stifle joint. The stifle joint is located in the hind limbs between the femur and tibia. It is comparable to the human knee complete with a patella (knee cap). The hind limbs of the horse have a propelling function, driving the horse forward. The […]

National Farrier’s Week 2018

Jul 12, 2018 by Doug Butler Category: Current Events, Farrier Careers 0 comments Tags: Butler horseshoeing schools, Butler Professional Farrier School, DBE Continuing Farrier Education, Doug Butler, equine foot care, farrier careers, farrier customer service

National Farriers Week is a dedicated time for horse owners to express appreciation for the farriers who keep their horses sound. It is also a good time for horse owners to learn what constitutes good farrier work. Horse owners who don’t know what constitutes good hoof care are at a disadvantage when it comes to […]

Floating Teeth

Jun 21, 2018 by Pete Butler Category: Veterinary Care 0 comments Tags: basic farrier training, Butler Professional Farrier School, DBE Continuing Farrier Education, farrier customer service, floating teeth, horse careers, veterinary care

Horses require a great deal of care. Not only should they have their feet looked after by a knowledgeable farrier, but they should have their other health care needs attended to by a competent veterinarian. Some of these other needs include de-worming, vaccinations and regular dental care. Horses should have their teeth examined regularly by […]

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